Master Your Phrases (25 mins)
Completion requirements
1. Introduction and Structuring E-mails (5 mins)
2. Using Opening & Closing Phrases (10 mins)
3. Writing E-mails Politely (10 mins)
You are writing an e-mail request to a new customer. Learn what to write.
After you have completed the preparatory exercises, attend to the main tasks of this unit.